Data-Driven Solutions for Urban Congestion: Insights from Ticon's Traffic Analytics

February 16, 2026
6 min to read
Jonathan Rewers, former Chief Strategy Officer at San Francisco's Municipal Transportation Agency, now leads at the Cities Today Institute focusing on data-driven operational solutions to urban traffic congestion. His experience in San Francisco highlights rapid, complex challenges cities face in managing mobility bottlenecks. Effective public and private sector interventions depend on precise, continuous, and granular traffic data analysis. Ticon's scientific approach uses tools like TrafficZoom™ and TrafficScope™ to monitor traffic load and flow continuously with high resolution, enabling detection of congestion onset, duration, and spatial propagation. Their 24/7 traffic heat maps assist in operational planning, staffing, and response strategies, enhancing cost efficiency and user experience. Key findings include a large-scale study analyzing 200 million data points over two years across 126 road sections in nine US states. Results showed that significant drops in traffic volume (like during COVID-19 restrictions) led to only minor reductions in delays depending on signal timing and traffic management quality. Signal timing optimization via TrafficScope demonstrated up to 50% delay reduction on saturated corridors, with continuous data revealing precise impacts and potential performance degradations. Ticon's TrafficZoom provides accurate AADT estimates with an 11.4% error margin, covering segments with as few as 500 vehicles per day, ensuring precise detection of normal and exceptional congestion. Unlike traditional methods sampling less than 2% of operational time, Ticon integrates GPS, signal, and demographic data for 100% temporal coverage, allowing detailed and repeatable tracking of congestion events tailored to specific locations. The business impact includes improved adaptive signal management, optimized resource scheduling reducing costs, and rigorous evaluation of interventions that build funding confidence and public trust. In conclusion, Ticon's advanced traffic analytics enable a shift from intuition to evidence-based mobility management. Continuous, high-resolution traffic intelligence supports operational agility and smarter investment, helping build resilient and efficient urban transport systems based on measurable outcomes.